"Discuss" quick action (with both email and internal channels)

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Levente Szabo
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Users would like to use the "Discuss" quick action in the Cloud version of the app as well. A typical use case is that a reader (with no "write" permission on the page) would like to bring attention to a page that he/she is outdated.

Also, there is an interest to use an "internal channel" and stay within the app UX, instead of using email as channel.

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2 Comments

Date Votes
  • 6
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    Laura Bridges

    My company needs the "Discuss" quick action. It enables users to:

    • send an email notification with page link to reviewers manually or in an automated way for the page that requires updates. (Those notified can reply to the sender or to all participants from the email and then continue discussing the page.)
    • suggest an update on an expired page.
    • suggest archiving a non-viewed page.
    • discourage archiving a page that is still useful.
    • and more!
  • 0
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    Maor Levinas

    This would be similar to the inline commenting feature in Confluence, but would be used for communicating with the owner of a page. Rather than going to Teams or email, being in the same context will make it straightforward and encourage more constructive conversations, helping to maintain healthy content.

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